Thursday Feb 26 2009
Despite closures AAA in Auburn still open
By: Andrew DiLuccia, Journal Motoring Editor
Auto club closes 17 offices in Northern California, Nevada and Utah
For some seeking maps, guidebooks, insurance services and other auto-related materials, finding a AAA of Northern California office just got a little tougher — but not in Auburn. On Wednesday AAA announced that it was closing 17 of its 120 branch offices and reducing its workforce by laying off 250 positions. The cuts range from Northern California to Nevada and Utah. “It’s part of a long-term plan to reduce our expenses and to stay competitive in the market,” said Jenny Mack, spokesperson for AAA Northern California. “But certainly, the state of our economy doesn’t help matters.” However, the AAA branch at 2495 Bell Road in Auburn will not be affected by the closures, which are taking place in Fairfield, Paradise, Antelope, Noe Valley and South Lake Tahoe. The staff cuts will hit many offices, and includes not filling 50 open positions. When asked about layoffs at the Auburn office, Mack, who spoke on behalf of the local office, wasn’t clear on how many cuts took place. “I can tell you in general, most offices are seeing their head count reduced by one to two people,” Mack said. Despite possible lack in staff, the Auburn office, which is a full-service branch featuring membership, travel, insurance and DMV-related services, will not suffer in providing customers the information, programs and help they need. “In fact we’ve expanded the services that we have available both online and through our toll-free number,” Mack said. “We’re finding more and more that our customers are choosing those options.” AAA has more than 4.5 million members and has been in business for more than 100 years. Customers can reach the Auburn office at (530) 885-6561 or find more information on www.csaa.com. The Journal’s Andrew DiLuccia can be reached at firstname.lastname@example.org, or post a comment on Auburnjournal.com.